This principle is one of many in a series of principles taught by Marshall Thurber Theory Leadership is prediction The leaders make a prediction and deliver successfully turning theory into principle Predictions that come true builds trust    … Read More


Client Intimacy is the result where a business gets close to their clients. This happens when the business possess detailed knowledge of their clients. This enables them to be capable of anticipating their clients’ preference. The benefits of greater client intimacy for a business might include improved highly tailored problem solving capabilities and greater adaptation of products to client needs. Ultimately the… Read More


This principle is one of many in a series of principles taught by Marshall Thurber   Theory Measurement of how often you interact with someone Increase interaction, Increase Trust and Loyalty… Read More


This principle is one of many in a series of principles taught by Marshall Thurber   Theory Working from a space of Trust is less complex Increase Trust by being Interested Be Interested by asking questions Communication is the response the other person gets Working from a space of Control  is more complex If you… Read More