Goodbye 2015 – Welcome 2016 This is blog entry Day 14 of my 30 day blog Challenge So as I’m counting down the hours and minutes to the end of 2015 I am reminded of of two universal principles. 1. Time and Attention are the only two scarce resources. As each second ticks over you’ll never get it again. And it… Read More
How to Reduce Breakdowns by Improving Processes This principle is one of many in a series of principles taught by Marshall Thurber Theory When a breakdown occurs blaming people is not a responsible strategy for improvement. The impact due solely to a person’s direct action is small in comparison to that of the system within which they work. Focus on improving the… Read More
Business Process – What is it and What it is Not? Here is a short introduction to business process, which is a sequence of activities designed to create, deliver and capture value.… Read More